Shipping and returns
The text below describes what the product actually does. The parts highlighted like this are facts that belong to the entity operating the service — registered name, address, VAT number, support address — and are deliberately left empty: they are the acquirer’s to fill in. Boxes marked «To be confirmed» flag legal choices that should be reviewed with a professional in the operator’s own jurisdiction. Until then this page stays out of search engines.
Where we ship
The service is currently configured to ship to Italy, and the shipping-included price is quoted for Italy.
The print network serves most of the world: further countries open up once transport has been quoted for each one, so that shipping can keep being included in the price with no surprises at checkout.
What it costs
Shipping is included in the price (€29.90 per book): it is not a separate line and no extra costs appear at checkout. This holds when you order several copies of the same book too, which travel in a single shipment.
How long it takes
After payment, production takes about 4 working days. Delivery by tracked courier is added on top.
Tracking
Shipping is tracked. As soon as the book leaves, the tracking code comes back from the courier and you find it on your order page in the app, together with an email telling you it is on its way.
If the book arrives damaged
If the book arrives damaged or with a printing defect, write to us at [support email address] within 14 days of delivery, attaching a few photos of the problem.
Once the defect is verified, we arrange a reprint or a refund, at no cost to you. If instead the book was not producible from the start, the amount is refunded automatically and we tell you why.